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Orders / Information

How to buy

Orders / Information

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Orders or information are made from www.telart.es/contact2  indicating the product and its code, quantity and payment method. With this information, we will send a proforma invoice with the final price and the company data for the customer to confirm the order.
All prices shown on this website include VAT, but do not include transport costs.

Telart reserves the right to change its prices at any time, but the products will be billed on the basis of the rates in force at the time of order registration, except for manifest typographical error. The products belong in property to Telart, until the moment in which the full payment of the price has occurred.
Availability: Telart will do everything possible to please all its customers in the demand for the products. In case of unavailability of the product after the order has been placed the customer will be informed by email of the date of service of the latter. As a general rule, the products we sell are in the semi-elaboration process, so that the shipment will leave our workshop 3 or 4 days after receiving and confirming the order, with the exception of the Viany, MarloII and Kris looms (which are only built under order and whose delivery time will be between two and four weeks).


Payment Methods

Payment Methods

Bank transfer:  You will be informed of the account number where you must make the deposit or transfer. Once confirmed and received the amount of your purchase will proceed to make the shipment.

Transport

Transport and Prices for shipments to European Union
The shipping methods currently available for European Union are GLS (delivery times are those reported by the agency and are not the responsibility of Telart).   

International shipments through GLS Spain to Germany, Austria, Belgium, Denmark, Finland, France, Italy, the Netherlands, Poland, Romania and the Czech Republic.

Prices for shipments:

FRANCE / GERMANY / ITALY / AUSTRIA / NETHERLANDS / BELGIUM: € 19.90

DENMARK / REP. CZECH / POLAND: € 29.90

FINLAND / ROMANIA: € 39.90

 


Warranty

Warranty

The optimum performance of all products has been checked before leaving our facilities. All products are guaranteed (except in case of scratches, falls or misuse). The cost of transport is borne by the sender.

In accordance with Article 44 of Law 47/2002, of December 19, our Clients will have 14 business days to return the product, being the Client who is responsible for the direct cost of returning the product.

 

 

 
 

CONTACT

round house black 18dp Furs 12
46870-ONTINYENT (Valencia)

round contact phone black 18dp 616 733 747 / 96 091 53 22
round mail black 18dpinfo@telart.es
round mail black 18dptelaresartesanos@gmail.com

 

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